Thanks for shopping at My Favorite Scrubs

You have 14 calendar days to return/exchange an item(s) from the date you received it. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Additional non-returnable items:

- Gift cards

- Compression socks

- Embroidery items


Refunds

To be eligible for a return/exchange, your item(s) must be unused, unwash and in the same condition that you received it.

Your item(s) must be in the original packaging

Your item(s) needs to have proof of purchase.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the funds within a certain amount of days, depending on your card issuer's policies.

If your return is NOT approved, we will send an email explaining why with a return shipping fee invoice.

We will only pay for EXCHANGE shipping fee once approved.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at myfavoritescrubsllc@gmail.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at myfavoritescrubsllc@gmail.com and send your item to: My Favorite Scrubs LLC, 4625 Lindell Boulevard, 2nd Floor, 3000 St. Louis MO 63108, United States.

Shipping

To return your product, you should mail your product to: My Favorite Scrubs LLC, 4625 Lindell Boulevard, 2nd Floor, 3000 St. Louis MO 63108, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact Us

If you have any questions on how to return your item(s) to us, email us at myfavoritescrubsllc@gmail.com