ORDERS ARE PROCESSED MONDAY - THURSDAY 9:00 AM-5:30 PM CENTRAL TIME

Orders placed after 5:30 pm on Thursday will not be processed until Monday

Please note that once you place your order it takes our system up to 48 hours to process the actual payment.

Online orders will be shipped to the home address on file and will include a tracking number.

School fitting orders will be delivered on the pre-arranged pickup date at the school. If you are unable to pick up your order on the scheduled delivery date, the order will be shipped to your home address on file.

All in-store purchases must be picked up at the store. If an order is not picked up within a few weeks, it will be shipped to the home address provided.

A delivery fee applies to all school orders, whether purchased online or in-store

Customers are welcome to call or email for order updates during or after the processing period.

If your order is returned to us as non-deliverable for any reason and it was shipped to the address provided at checkout, we will contact you to arrange redelivery.

Please ensure that your shipping information is accurate when placing your order. We are not responsible for incorrect or incomplete addresses submitted at checkout.

Please note that there are no refunds on school orders. If a package is returned to us, we will hold it for up to 30 days. If we do not receive a response within that timeframe, the order will be considered forfeited.

Rate name Conditions Price:

• Ground Shipping $0.00–$15.00 ($12.00)
• Ground Shipping $15.01–$65.00 ($15.00)
• Ground Shipping $65.01–$115.00 ($18.00)
• Ground Shipping $115.01–$200.00 ($21.00)
• Ground Shipping $200.01 and up ($24.00)