Terms Of Service For Schools
School Orders – Terms & Conditions
All school orders are final sale.
Items with embroidery services (including, but not limited to, scrub tops and jackets) are NOT eligible for refund or exchange once the order has been placed. Non-embroidered items may be exchanged only and are subject to a 20% restocking fee. No refunds are permitted on school orders—exchanges only. Shipping and delivery fees are non-refundable.
Exchange requests must be submitted within 4 days of delivery. After 4 days, exchanges will not be accepted. All items must be unworn, unwashed, and have original tags attached. Items without tags will not be accepted. Proof of purchase is required for all exchanges.
Order Processing & Delivery
School orders require 3–4 weeks for processing.
During the 3–4 week processing period, we will not contact you with individual order updates unless we have a question or need additional information regarding your order.
If we need to contact you, communication will primarily be sent via text message, as this is the fastest and most efficient way for us to receive a response. Please make sure the phone number provided with your order is correct.
If your order is not completed within the 3–4 week processing timeframe, we will reach out to you with an update regarding your order, including its current status and any additional information you may need.
Online orders will be shipped to the home address on file and will include a tracking number.
School fitting orders will be delivered on the pre-arranged pickup date at the school. If you are unable to pick up your order on the scheduled delivery date, the order will be shipped to your home address on file.
All in-store purchases must be picked up at the store. If an order is not picked up within a few weeks, it will be shipped to the home address provided.
A delivery fee applies to all school orders, whether purchased online or in-store
Customers are welcome to call or email for order updates during or after the processing period.
If your order is returned to us as non-deliverable for any reason and it was shipped to the address provided at checkout, we will contact you to arrange redelivery.
Please ensure that your shipping information is accurate when placing your order. We are not responsible for incorrect or incomplete addresses submitted at checkout.
Please note that there are no refunds on school orders. If a package is returned to us, we will hold it for up to 30 days. If we do not receive a response within that timeframe, the order will be considered forfeited.
Please Note: These Terms & Conditions explain our complete school ordering process and what to expect after placing your order. This page will also be provided as the reference link for any questions regarding processing times, order updates, fittings, pickup/delivery, or our ordering procedures.
We strongly encourage all students to review these terms carefully before contacting us with questions regarding their order.
Business Information
My Favorite Scrubs LLC
📍 2354 Hwy 94 South Outer Rd, St. Charles, MO 63303
📞 (636) 244-0508
📧 info@myfavoritescrubsllc.com